07 Nov 2020
If you use Ruby on Rails, you’ve probably heard of Stimulus, a “modest” JavaScript framework for sprinkling in small bits of JavaScript to your mostly-HTML front-end. Instead of reaching for the monster JavaScript frameworks that have become very popular in recent years, Stimulus gives you the tools to add just enough interactivity while relying on plain-old Rails and HTML as often as possible.
To show you the power and simplicity of Stimulus we’re going to build a simple Stimulus-powered implementation of a commenting form. When we’re finished we’ll have a comment form that skips a page turn and neatly renders our new comments as we create them, without jQuery or JS partials — just a little bit of Stimulus-flavored JavaScript and HTML.
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21-minute read
28 Sep 2020
Below you’ll find a lightly edited version of an internal update I sent to everyone at CareerPlug after the completing our first product cycle, modeled on Basecamp’s Shape Up method.
Since the target audience for these updates is the company first, I’ll add inline commentary and footnotes as needed to add context for readers that aren’t intimately familiar with CareerPlug’s internal workings.
My intent in sharing these kinds of internal documents is to help demystify the inner workings of product organizations — or at least the one product organization I can demystify.
As an introduction to our org, CareerPlug has ~50 employees in total, with a product team of 13 people. Today, our product team is made of up two UX designers, eight engineers, and two QA engineers, plus me.
Our core product, launched in 2012, is an Applicant Tracking System (ATS) used by more than 12,000 businesses in the United States and Canada. Our core clients are brick-and-mortar businesses (think retail, restaurants, and home services) with limited professional HR resources. Our ATS covers everything from distributing job postings to a variety of online job boards (think Indeed) through pre-hire assessments, interviews, offer letters, and background checks. It is a big, fairly complex piece of software, but we do our best to make the end user experience simple.
Let’s dig in. -David
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13-minute read
13 Jul 2020
One of the most damaging pieces of advice you can receive as a new product manager is that your job is to say no. This advice, well-meaning and oft-repeated, isn’t wrong but when taken at face value it is incredibly damaging.
Your job as a product manager is not saying no; your job is saying yes to the right things.
This might seem like a silly distinction — in either case, you’re saying no a lot, right? — but your mindset makes all the difference.
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Four-minute read
05 Jul 2020
Product managers love building new things. It is a driving force behind why many of us decide on this career path; we get to spend all day figuring out what cool new thing to build next.
This love of building stuff serves us well in the early days of a product. Everything is new, you don’t have many users, and you are missing core components of your product’s value proposition. Delivering new features quickly helps you find problems that your users want you to solve before you run out of cash.
Eventually, if you build the right things and all of the pieces fall into place, you get past the early stage of searching for product-market fit and find that you have a growing base of happy users.
Reaching this point is a wonderful achievement — and a signal that your product strategy needs to change.
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Seven-minute read
29 Jun 2020
The world of product management is noisy. Your clients are asking for new features. Your sales team needs a magical new feature to close their next deal. Your success team heard from 50 people yesterday about gaps in your product. Noise is coming in from every direction, all of the time.
Learning to process a constant barrage of information from disparate sources into a coherent product vision is vital to success as a product manager.
One mistake that product managers make is becoming too focused on a single input channel. Most often, this happens when a single source is the loudest — the squeaky wheel gets the new feature. To break out of this habit, it can help to identify all of the different input channels that you should be monitoring and clarify the role each channel plays in the product management process.
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Nine-minute read